ChQMe

Description

ChQMe – Experience Commerce connects your WooCommerce store to the ChQMe demo booking platform. Let customers schedule virtual or in-person product demos straight from any product page — no extra pages, no friction.

Key features:

• Add a “Book a Demo” button to any WooCommerce product page
• Supports both virtual and physical product demos
• Syncs booking data with the ChQMe platform via a secure API
• Lightweight admin dashboard to manage your ChQMe connection
• Captures cart, checkout, and order events for analytics on the ChQMe platform

Requirements:

• WordPress 6.0 or higher
• WooCommerce 7.0 or higher
• A ChQMe account (sign up at chqme.com)

External services

This plugin connects to the ChQMe SaaS platform — a third-party service operated by ChQMe — to provide demo booking, slot scheduling, customer OTP login, and cart/order analytics. Use of the plugin requires a ChQMe account.

Services used:

• ChQMe API — https://apis.chqme.com (server-to-server REST API called from the plugin)
• ChQMe Widget Host — https://d2capps.chqme.com (embedded in product pages as an iframe to render the booking widget)

What data is sent, and when:

• Store connection (admin): When a store administrator connects the store from the ChQMe settings screen, the site URL, ChQMe App ID and App Secret are sent so the store can be authenticated. Access and refresh tokens returned by ChQMe are stored in the WordPress database and sent on subsequent admin requests.
• Product mapping (admin): When an administrator maps a WooCommerce product to a ChQMe product, the WooCommerce product ID, the ChQMe product ID and the site URL are sent.
• Storefront — public data: When a product page or the booking widget loads, the WooCommerce product ID and site URL are sent to fetch store branding, demo availability and slot information. No personal data is sent at this stage.
• Storefront — customer actions: When a customer requests an OTP, logs in, manages saved addresses, or books / cancels a demo or installation, the following may be sent: mobile number, name, email (if provided), delivery address, product ID, selected slot date and time, cancellation reason, and the customer’s ChQMe access token. These requests are made only in response to actions the customer takes.
• Funnel events: When a customer adds to cart, reaches checkout or places an order, an event payload (cart token, order ID, line items, totals, billing/shipping address, currency, site URL and timestamp) is sent to ChQMe for booking-funnel analytics.
• Booking widget iframe: On product pages where the booking widget is enabled, the customer’s browser loads an iframe from https://d2capps.chqme.com to render the ChQMe booking UI. The iframe receives the product ID, store URL and (after the customer signs in) the customer’s ChQMe access token via secure postMessage so the booking flow can continue inside the iframe.

No data is sent to ChQMe until a store administrator explicitly connects the plugin to a ChQMe account. All communication is performed over HTTPS. No payment card data is transmitted through the plugin.

Use of the ChQMe service is governed by ChQMe’s Terms of Service and Privacy Policy:

• Terms and Conditions: https://chqme.com/terms-and-conditions
• Privacy Policy: https://chqme.com/privacy-policy